We like a good find. Sometimes it’s an old lamp with a shape we’ve never seen. Sometimes it’s a brush we reach for every day. We made Oddly Enough for both.
Sign up and we’ll email you when we score a deal and can pass the savings on to you.
Email signups will open when the store launches.
Questions about an item, shipping, or an order? Email us at [support email]. For order questions, include your order number and the email you used at checkout. For a vintage piece, we’re happy to check a measurement or take a closer photo before you buy.
Where we ship
We ship from Texas to the contiguous United States. Available shipping options and charges appear at checkout before you pay.
When your order ships
In-stock orders usually leave our shop within 2–5 business days. Business days exclude weekends and holidays. Carrier transit time starts after we hand off your order. We’ll email tracking when it ships.
If we can’t ship within the promised time, we’ll contact you with an updated estimate when available and give you the option to accept the delay or cancel for a full refund on the unshipped merchandise.
Address changes and delivery problems
Email [support email] as soon as you notice a mistake in your address. Include your order number. We’ll check whether we can make the change before the package ships.
If tracking says your package was delivered and you can’t find it, check the delivery location and with anyone who may have accepted it. If it’s still missing, contact us with your order number and tracking information so we can help investigate.
Changed your mind?
Email [support email] within 14 calendar days of delivery to request a return for an eligible item. Include your order number and the item you want to return. Once we send instructions, mail it back within 14 calendar days.
Return eligible goods unused, in the condition you received them, with original packaging and any included parts. Please pack them securely. You pay return shipping for change-of-mind returns. Original shipping charges are excluded from those refunds. We aim to issue approved refunds to the original payment method within 5 business days of receiving the return. Your payment provider may take longer to post the refund.
Final sale and exchanges
Vintage, secondhand, and one-of-a-kind pieces are final sale for change-of-mind returns when marked Final Sale before purchase. Opened personal-care products and consumables are also ineligible for change-of-mind returns. A SALE tag shows a discount. A 1/1 tag means there’s one of that piece. Look for a separate Final Sale notice on the listing.
If you want a different item, start a return and place a separate order. Availability can change, especially for vintage pieces.
Damaged, wrong, or materially different from the listing
Contact us as soon as you can, ideally within 7 calendar days of delivery. Include your order number and any photos you can share of the item and packaging. Keep the packaging while we work through the issue, if you still have it.
We’ll review what happened and arrange an appropriate replacement or refund. We cover the cost if we ask you to return an item that arrived damaged, was sent in error, or differs materially from the listing. Final Sale and change-of-mind limits don’t take away any rights you have for these problems. Wear clearly shown or described in a vintage listing is part of the item’s stated condition.
Seller
Oddly Enough is operated by [legal seller name]. These terms cover purchases made directly through our website. If you buy through a marketplace, start with that marketplace’s order and support process.
Prices and availability
Prices are in U.S. dollars. Checkout shows the item price, any discount, shipping, and applicable tax before you pay. One-of-a-kind stock is limited. If we can’t fulfill a paid order, we’ll tell you promptly and refund the amount paid for the unfulfilled purchase.
Vintage condition
We use the listing’s photos and condition notes to describe vintage and secondhand items. Please review them before ordering and contact us if you’d like more detail. Our Shipping and Returns pages explain delivery, cancellations due to delay, and returns.
Questions
Email [support email] for help with your order. These terms don’t limit rights that apply under consumer protection law.
Effective [date]
Oddly Enough is operated by [legal seller name]. For privacy questions, contact [support email].
Information we use
When you order or contact us, we use the information you provide to process orders, ship purchases, send receipts and tracking, and help with returns or questions. This may include your name, email, shipping and billing information, order history, and messages. The site uses browser storage for your bag and saved items.
Services that help run the shop
We share information needed to provide the relevant service with our hosting, payment, shipping, and email providers. Payments are handled by [payment provider]. [Confirm whether the shop ever receives or stores full payment card details and describe the actual setup.]
The Next Find
If you sign up, we use your email to send shop news and deal alerts. You can unsubscribe using the link in any marketing email. Order and support messages are separate.
Your choices
Email us to ask about access, correction, or deletion of your information. We may need to verify your request and keep certain order records for accounting, disputes, or other obligations.
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